Privacy Policy

1. Introduction

CareerSetu Pro respects the privacy of candidates, website visitors and other users of the platform. This Privacy Policy describes the types of information that may be collected and the purposes for which that information may be processed.

By accessing or using CareerSetu Pro, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law.

2. Information We May Collect

The information collected depends on how you interact with CareerSetu Pro and which features or services you choose to use.

2.1 Account Information

When you create or manage a candidate account, we may collect information such as:

• Full name
• Email address
• Mobile number
• Account login and authentication information

2.2 Candidate Profile Information

If you complete your candidate profile or use career-related features, information may include:

• Educational qualifications
• Skills and professional experience
• Employment preferences
• Preferred job location
• Resume or curriculum vitae
• Candidate profile information
• Documents voluntarily submitted through the platform

2.3 Application Information

When you apply for an opportunity through CareerSetu Pro, we may process information related to the application, including the job applied for, application status and information submitted with the application.

2.4 Assessment Information

Where assessment features are available, we may process assessment responses, attempt information, scores, results and related activity required to provide the assessment service.

2.5 Interview Information

If interview facilitation or scheduling is provided through the platform, we may process information necessary to coordinate the interview, such as scheduling details, candidate information and relevant status updates.

2.6 Payment Information

If you purchase a paid service, CareerSetu Pro may process transaction-related information such as the amount, payment reference, transaction status, payment date and receipt information.

Where payments are processed through an external payment service or financial institution, sensitive payment credentials may be processed directly by that provider according to its own terms and privacy practices.

2.7 Communications

We may retain information you provide when contacting us for support, enquiries, complaints or other communications.

2.8 Technical Information

When you use the website, certain technical information may be generated automatically, depending on the technologies enabled on the platform. This may include information such as browser type, device information, IP address, access time, pages visited and security-related logs.

3. How We May Use Information

Information may be processed for legitimate platform and service purposes, including:

• Creating and managing candidate accounts
• Authenticating users and protecting account access
• Providing candidate profile features
• Displaying and facilitating job opportunities
• Managing job applications
• Providing assessment-related services
• Facilitating interview scheduling and related communication
• Processing applicable service payments and maintaining transaction records
• Providing customer support
• Sending important account, security or service communications
• Preventing fraud, abuse and unauthorized access
• Maintaining and improving website functionality
• Complying with applicable legal or regulatory obligations

4. Candidate Information and Employers

When a candidate chooses to apply for a job opportunity, relevant candidate information may be made available to or shared with the organisation associated with that opportunity where necessary to facilitate the application or recruitment process.

This may include information from the candidate profile, resume, application and other information the candidate has chosen to submit for that opportunity.

Candidates should avoid including unnecessary sensitive personal information in resumes, profiles or documents unless it is genuinely required for the relevant purpose.

5. Service Providers

CareerSetu Pro may use third-party service providers where reasonably necessary to operate the platform or provide requested services.

Depending on the services implemented, such providers may support functions such as:

• Website hosting and infrastructure
• Email delivery
• Payment processing
• Website security
• Technical maintenance
• Analytics or performance measurement, where enabled

Third-party providers may process information according to their own applicable terms, privacy policies and contractual obligations.

6. Sale of Personal Information

CareerSetu Pro does not intend to sell candidate personal information as a business model.

Information may nevertheless be disclosed where necessary to provide requested services, facilitate an application, comply with law, protect legal rights or work with authorised service providers as described in this Privacy Policy.

7. Cookies and Similar Technologies

CareerSetu Pro may use cookies or similar technologies where necessary for website functionality, authentication, security, session management and user preferences.

Additional analytics or advertising technologies should only be described here if and when those technologies are actually implemented on the website.

8. Data Security

CareerSetu Pro aims to use reasonable administrative and technical measures to protect information against unauthorized access, misuse, alteration, disclosure or loss.

These measures may include secure authentication practices, access controls, password hashing, session protections, application security controls and other safeguards appropriate to the platform.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also protect their account credentials and immediately report suspected unauthorized account access.

9. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain account and transaction records, resolve disputes, prevent abuse, meet legal obligations and protect legitimate business interests.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

10. Your Information and Choices

Subject to applicable law and available platform functionality, users may be able to review or update certain account information through their candidate account.

You may also contact CareerSetu Pro regarding reasonable requests concerning your personal information. Certain information may need to be retained where required for legal, security, fraud-prevention or legitimate record-keeping purposes.

11. Account Deletion Requests

Candidates may contact CareerSetu Pro to request closure or deletion of their candidate account, subject to applicable legal, security and record-retention requirements.

Before processing certain account-related requests, reasonable steps may be taken to verify the identity of the requester.

12. Children's Privacy

CareerSetu Pro is intended for individuals who are legally eligible to use the relevant career and employment-related services.

Users who are minors should use the platform only where permitted under applicable law and, where required, with appropriate consent or supervision.

13. External Websites

CareerSetu Pro may contain links to websites or services operated by third parties. CareerSetu Pro does not control the privacy practices of independent third-party websites.

Users should review the privacy policies and terms of external services before providing information to them.

14. Legal and Safety Disclosures

Information may be disclosed where reasonably necessary to comply with applicable law, legal process or lawful governmental requests, or to protect the rights, security and integrity of CareerSetu Pro, its users or others.

15. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to CareerSetu Pro services, website functionality, operational practices or applicable requirements.

When the policy is updated, the revised version may be published on this page with an updated revision date.

16. Career and Employment Services

CareerSetu Pro may provide career-related tools, job information, assessments, application management, interview facilitation or related services.

Registration, use of the platform, completion of an assessment, payment for an applicable service or participation in an interview does not guarantee employment, job placement, interview selection, employer response or any particular career outcome.

17. Contact Us

If you have questions about this Privacy Policy or wish to contact CareerSetu Pro regarding privacy-related matters, please use the official contact information published on our website.