Frequently Asked Questions

CareerSetu Pro is a candidate-focused career platform for discovering private job opportunities and accessing career guidance, assessment and interview facilitation services.

Visit the registration page and provide the required information. You may also be required to verify your email address before all candidate account features become available.

Use the Forgot Password option to begin the account recovery process. Follow the instructions provided to securely reset your password.

Keeping your profile updated helps ensure that your applications contain current information about your education, experience, skills and other relevant details.

Yes. Where document upload functionality is available, registered candidates can upload resumes and relevant documents through their candidate account.

Candidates should upload only accurate documents that they are authorised to use.

Visit the Jobs page to browse available opportunities. Search and filtering options may help you find opportunities based on job role, category, location and other available criteria.

Open the relevant job details page and review the eligibility criteria, location, requirements and other information.

If the application is open and you meet the requirements, use the available Apply option and complete the required application process.

No. Submission of a job application does not guarantee shortlisting, an employer response or an interview.

Recruitment decisions depend on eligibility, employer requirements, available vacancies and the applicable selection process.

Where the Saved Jobs feature is available, registered candidates can save opportunities for later review.

Saving a job does not reserve the vacancy or extend its application deadline.

Yes. Vacancy availability, eligibility requirements, location, compensation, application deadlines and recruitment stages may change based on employer requirements.

No. CareerSetu Pro does not guarantee employment, placement, interview selection, an offer letter, salary or any particular recruitment outcome.

Assessments may be provided to evaluate skills, knowledge or other relevant candidate attributes depending on the applicable service or recruitment process.

No. An assessment result may form only one part of a recruitment or career service process.

Passing an assessment does not guarantee an interview, employer selection, placement or employment.

Where assessment result functionality is available, candidates can view relevant results and assessment history through their candidate dashboard.

Where interview functionality is used, relevant interview information may be displayed through your candidate account and may also be communicated through the contact information associated with your account.

No. Final hiring decisions remain subject to employer requirements, candidate eligibility, interview performance, assessment results and available opportunities.

No. CareerSetu Pro does not sell jobs.

Where an applicable paid service is offered, the fee is charged for the disclosed candidate guidance, assessment and interview facilitation service and not for purchasing or guaranteeing a job.

Yes. Where a paid service is offered, the applicable service information and payable amount should be displayed before the candidate confirms the transaction.

No. Payment for an applicable candidate service does not guarantee employment, placement, an interview, assessment success, employer response, an offer letter or any particular salary.

A failed or pending transaction may sometimes involve a temporary debit or hold by the bank, UPI service or payment provider.

Such transactions may be automatically reversed according to the payment provider's processing rules. If the issue remains unresolved, contact support with the transaction reference.

If the same service transaction appears to have been successfully charged more than once, contact CareerSetu Pro support with the relevant transaction details so the payment can be reviewed.

Refund eligibility depends on the applicable service, payment status and circumstances of the transaction.

Please review the Refund Policy for detailed terms and applicable conditions.

Registered candidates can view applicable transaction information through the Payment History section of their candidate account where this functionality is available.

No. Never provide your banking password, card PIN, UPI PIN or OTP through ordinary support communications.

Keep banking and authentication credentials private.

Be cautious. CareerSetu Pro does not guarantee employment in exchange for payment.

Do not make unofficial payments based on promises of guaranteed jobs, interviews or offer letters.

Use the official CareerSetu Pro contact page to report suspicious recruitment, account or payment-related activity.

Include useful information about the issue, but never send passwords, PINs or OTPs.